A sales-tax audit notice starts a document and deadline problem before it becomes a tax calculation problem. During the first week, preserve records, identify the audit period and response date, appoint one contact person, and reconcile what was reported to the company’s books.
Received a sales-tax audit notice?
Early organization can reduce disruption and expose problems before records are produced.
Request an audit review1. Read the entire notice
Identify the auditing agency, tax type, legal entity, locations, audit period, response deadline, auditor contact information, and initial document request. Do not assume every affiliated company or state is included.
2. Preserve the full audit-period records
Stop routine destruction of invoices, exemption certificates, point-of-sale exports, general ledgers, bank records, contracts, and tax workpapers for the audit period. Preserve data in its original format and make working copies.
3. Name one audit contact
Route communications through one person who understands the records and can track requests, deadlines, and productions. Employees should know where to send auditor questions instead of answering informally from memory.
4. Build a deadline calendar
Record production dates, scheduled conferences, proposed sampling milestones, statute-extension requests, preliminary findings, protest deadlines, and payment dates. State procedures vary, so use the notice and the agency’s current instructions.
5. Reconcile returns to the books
Compare reported gross sales, taxable sales, tax collected, and taxable purchases with the general ledger, sales journals, point-of-sale data, bank deposits, and financial statements. Explain timing differences and entity or location differences before the auditor identifies them.
6. Review exempt sales
Match claimed exempt or resale transactions to valid certificates and customer records. Create an exception list for missing, incomplete, expired, or mismatched documentation. States differ on whether missing certificates can be cured during an audit.
7. Review purchases and use tax
Audits often examine untaxed purchases as well as sales. Test fixed assets, supplies, software, services, promotional items, freight, and intercompany charges for accrued use tax and possible exemptions.
8. Understand the proposed sampling method
Ask how the population will be defined, which periods or transactions will be sampled, how credits will be handled, and how errors will be projected. Preserve the data needed to reproduce the sample.
9. Control document production
Keep a copy of every file produced and a log showing the request, response date, date range, entity, and explanation. Review exports for scope, completeness, duplicates, hidden columns, and confidential information before production.
10. Estimate exposure and defenses
Quantify potential tax, interest, and penalties by issue. Separate documentation problems from taxability problems and identify available credits, overpayments, exemption arguments, sourcing positions, and penalty-relief facts.
What not to do
- Do not ignore the deadline or produce records without reviewing them.
- Do not change original data or create unsupported documents.
- Do not agree to a sample before understanding the population and projection.
- Do not overlook overpayments and offsetting credits.
- Do not let multiple employees give inconsistent explanations.
Prepare an audit-control file
Keep the notice, powers of attorney, request log, production log, reconciliations, sample documents, issue summaries, correspondence, and deadline calendar together. A clean audit trail helps the business answer questions consistently and prepare for a protest if needed.
Get control of the first week
Mind the Tax can help organize records, test exposure, evaluate sampling, and prepare responses to proposed adjustments.
Learn about sales-tax audit helpOfficial reference points
- California Department of Tax and Fee Administration audit publication
- Texas Comptroller recordkeeping guidance
Sales-tax audit procedures differ by state and locality. This article provides general information.
